The Shadowing and Best Practices step is where we will observe and interview members of your team to collect transferable best practices. We have worked with thousands of top performers in various industries, and through interviews and observations are able to gather best practices that are transferable to the rest of your team. During this step, we drill down into details and document skills, tools, tips and processes that deliver results. The information we collect will become the DNA of your customized program. The benefit to you is that your sales team will be open to the ideas and methods because they are proven to work in your industry and company.